menu icon

NYSTA Statewide Operations Center (TSOC)




The NYSTA Thruway Statewide Operations Center (TSOC) is located at the Authority's Administrative Headquarters in Albany. Operating 24 hours a day/7 days a week, It is the central location for the coordination of all traffic incident response, emergency management, and dissemination of traveler information along the entire Thruway.


StakeholderRoleRole Status
New York State Thruway Authority (NYSTA) OwnsPlanned


Traffic Management Center
Maint and Constr Management Center
Fleet and Freight Management Center
Emergency Management Center
Archived Data User System

Interfaces To

(View Context Diagram)

CC 911 Center
City of New Rochelle DPW Headquarters
Event Promoters
LHTL ITS Field Equipment
LHTL Transit Agencies
Local Emergency Dispatch
New York OpenReach Servers
NYSBA Command Center
NYSDOT H.E.L.P. Vehicles
NYSDOT Region 8 HVTMC Traffic Management
NYSDOT Traffic Management
NYSP Dispatch and Regional Command
NYSP Maintenance and Construction Management
NYSP Public Information Office
NYSP Troop T Vehicles
NYSTA Bridge Maintenance Facility
NYSTA Division Traffic Safety Unit
NYSTA Emergency Call Boxes
NYSTA E-ZPass Service Center
NYSTA E-ZPass Web Page
NYSTA Fleet Management System
NYSTA Infrastructure Inventory and Inspection System (IIIS)
NYSTA ITS Field Equipment
NYSTA Lane Closure Reporting System
NYSTA Maintenance and Construction Field Personnel
NYSTA Maintenance and Construction Vehicles
NYSTA Maintenance Facility
NYSTA Maintenance Storage Facility
NYSTA Occupancy and Work Permit System
NYSTA Operations and Maintenance
NYSTA Social Media
NYSTA Statewide Operations Center Operators
NYSTA Structural Health Monitoring System
NYSTA Website
Orange County Division of Emergency Management
RCOFES Emergency Management
TRANSCOM Operations Information Center
Ulster County Emergency Services Department
Westchester County Office of Emergency Management